Privacy Policy

This Privacy Policy explains how WearNord (“the Site”, “we”, “us”) collects, uses, and shares your personal information when you visit or make a purchase from our website.

Collecting Personal Information

When you use the Site, we collect certain details about your device, your interactions, and information required to process your orders. We may also collect additional information if you contact us for customer support. Any data that can uniquely identify an individual is referred to here as “Personal Information.”

Device Information

  • Examples collected: browser type, IP address, time zone, cookie data, pages/products viewed, search terms, site interactions.

  • Purpose: to display the Site correctly and improve performance through analytics.

  • Source: collected automatically via cookies, log files, pixels, tags.

  • Disclosure: shared with our e-commerce provider, Shopify.

Order Information

  • Examples collected: name, billing/shipping addresses, payment details (including credit card info), email, phone number.

  • Purpose: to fulfill orders, process payments, arrange shipping, communicate with you, prevent fraud, and send marketing updates (when opted in).

  • Source: collected directly from you.

  • Disclosure: shared with Shopify.

Customer Support Information

  • Purpose: to provide help and resolve issues.

  • Source: collected directly from you.

Sharing Personal Information

We share Personal Information with third-party providers to help deliver our services.

  • Shopify: powers our online store. (See Shopify’s Privacy Policy for details.)

  • Analytics & Advertising Tools: e.g. Google Analytics, Facebook Ads.

  • Legal Requirements: we may disclose data if required by law or to protect our rights.

Behavioral Advertising

We may use your Personal Information for targeted advertising and marketing.

  • Google Analytics: helps us understand usage. (Opt-out here: Google Opt-out.)

  • Advertising Partners: may receive anonymized site usage, purchase, and ad interaction data.

Opt-out options:

Using Personal Information

We use your data to:

  • Provide and deliver products/services

  • Process payments and arrange shipping

  • Communicate updates and offers

  • Improve our Site

GDPR Compliance (EEA Residents)

If you live in the European Economic Area (EEA), you have the right to:

  • Access your Personal Information

  • Request corrections, updates, or erasure

  • Transfer your data to another service

Lawful bases for processing include: consent, performance of a contract, compliance with law, legitimate interests (that don’t override your rights).

CCPA Compliance (California Residents)

If you live in California, you have the right to:

  • Know what Personal Information we hold

  • Request correction or deletion

  • Authorize an agent to act on your behalf

Data Retention

We keep your Personal Information unless you request its deletion. Contact us anytime for removal.

Cookies

Cookies help us remember preferences, measure performance, and improve your shopping experience. They may be session-based (temporary) or persistent (remain until cleared). See our Cookie Policy for more details.

Contact Us

For any questions or requests regarding your Personal Information, contact us:

📩 Email: support@wearnord.co
📞 Phone: +44 20 1234 5678 (replace with your official number if available)

We aim to respond within 24 hours.